Terms of Service
Welcome to MuseGlance! These Terms of Service govern your use of our services, including website access, tour bookings, and related offerings. By using our services, you agree to comply with these terms. Please read them carefully before engaging with our company.
1. Acceptance of Terms
By accessing or using our services, you affirm that you are at least 18 years of age or are accessing the services with the consent of a parent or guardian. If you do not agree with any part of these terms, you must not use our services.
2. Changes to Terms
MuseGlance reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on this website. We encourage you to review the terms periodically for any updates. Your continued use of the services after any changes indicates your acceptance of the new terms.
3. Services Offered
MuseGlance offers guided tours of various museums and cultural institutions. Our services may include but are not limited to:
- Individual and group tours
- Private tour options
- Audio guides
- Special events and exhibitions
- Educational programs
4. Booking and Payment
When you book a tour with MuseGlance, you agree to provide accurate information, including but not limited to your name, contact details, and payment information. All bookings are subject to availability and confirmation by MuseGlance.
4.1 Payment Methods
We accept various payment methods for your convenience, including major credit and debit cards. By providing your payment information, you authorize MuseGlance to charge the specified amount for the services requested.
4.2 Cancellation and Refund Policy
If you need to cancel your booking, please notify us as soon as possible. Our cancellation policy is as follows:
- Cancellations made more than 24 hours before the scheduled tour will receive a full refund.
- Cancellations made within 24 hours of the scheduled tour are non-refundable.
- In the event of a tour cancellation by MuseGlance, you will receive a full refund or the option to reschedule.
5. User Responsibilities
As a user of MuseGlance, you agree to the following responsibilities:
- Provide accurate and complete information during the booking process.
- Follow all instructions provided by our staff during the tours.
- Respect the rules and regulations of the museums and institutions we visit.
- Behave in a manner that does not disrupt the enjoyment of other guests.
- Take responsibility for your personal belongings during the tour.
6. Code of Conduct
MuseGlance is committed to providing a positive experience for all guests. We expect all participants to adhere to the following code of conduct:
- Be courteous and respectful to staff and other guests.
- Avoid disruptive behavior that may hinder the experience of others.
- Abide by any safety guidelines provided during the tour.
- Use mobile devices respectfully, ensuring they do not disturb others.
7. Limitation of Liability
MuseGlance is not responsible for any direct, indirect, incidental, or consequential damages arising from your participation in our tours or from your use of our website. This includes any loss or damage to personal property, injuries, or any other claims that may arise.
8. Disclaimer of Warranties
All services provided by MuseGlance are offered on an “as-is” and “as-available” basis. We do not warrant that our services will be uninterrupted, secure, or error-free. MuseGlance disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of MuseGlance and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use our content without express written permission from MuseGlance.
10. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which you reside. Any disputes arising from these terms will be handled in the courts of that jurisdiction.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the official channels provided on our website. We are happy to address any concerns you may have.
13. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms of Service constitute the entire agreement between you and MuseGlance regarding your use of our services and supersede any prior agreements between the parties.
Thank you for choosing MuseGlance! We look forward to providing you with an enriching museum experience.